Comments on: Hate Paypal Fees? Check out the alternative http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative Your Virtual Assistant: Providing Virtual Services to Small Business Owners Wed, 02 May 2012 06:15:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Michelle Mangen http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-5914 Michelle Mangen Mon, 27 Jun 2011 22:12:00 +0000 http://www.thevirtualasst.com/?p=2424#comment-5914 Richard, you've had a bad experience with Intuit Payment Network? I've been using it for quite some time and I'll admit I absolutely love it! Richard, you’ve had a bad experience with Intuit Payment Network? I’ve been using it for quite some time and I’ll admit I absolutely love it!

]]> By: paulr http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-5610 paulr Sat, 12 Mar 2011 16:09:59 +0000 http://www.thevirtualasst.com/?p=2424#comment-5610 Since my last update all of my transactions -- and some others besides -- have been successfully completed. the initial startup issues seem to have been just that. I'm back to being enthusiastic about Intuit and their product -- including this one. They could work a little on their customer communications but as of today I am happy. Since my last update all of my transactions — and some others besides — have been successfully completed. the initial startup issues seem to have been just that. I’m back to being enthusiastic about Intuit and their product — including this one. They could work a little on their customer communications but as of today I am happy.

]]> By: paulr http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-5368 paulr Wed, 02 Mar 2011 23:38:30 +0000 http://www.thevirtualasst.com/?p=2424#comment-5368 Since my last post the status of my first transaction has gone from "on hold" to "pending" as they suggested it would on my last call. This is a positive sign. According to what they said tomorrow morning it should go from "pending" to "completed" and the funds should be in my account. I am sending this update in the interests of fairness. Once all of my transactions complete successfully (or unsuccessfully) I will send an update indicating how long it all took, and a general overview of my thought on the process. Since my last post the status of my first transaction has gone from “on hold” to “pending” as they suggested it would on my last call. This is a positive sign. According to what they said tomorrow morning it should go from “pending” to “completed” and the funds should be in my account. I am sending this update in the interests of fairness. Once all of my transactions complete successfully (or unsuccessfully) I will send an update indicating how long it all took, and a general overview of my thought on the process.

]]> By: paulr http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-5363 paulr Wed, 02 Mar 2011 21:22:24 +0000 http://www.thevirtualasst.com/?p=2424#comment-5363 My experience to date with IntuitPaymentNetwork has not been good. I haven't been using them for long so that should be taken into account. My first transaction was one week ago. The buyer paid within minutes of my payment request. So far I haven't seen a dime. The payment went from "Pending" to "On Hold" and has stayed there ever since. I have called customer service and twice been promised that the hold will be lifted the next day -- as of right now it is still on hold -- without explanation. All that they are willing to tell me is that the customer agreement allows them to put transactions on hold for any reason. Meanwhile my customer has made payments of in excess of $44,000 and I have not received a dime of it -- customer service lies about when the hold will be lifted and just tells me that they are within their rights to hold transactions. So far I have spend a significant amount of time waiting on hold for customer service and have nothing to show for it. I don't much enjoy depositing paper checks at the bank but if I had done that I would have had the money long ago and I would have spent much less time doing it than I have spent so far waiting on hold. I have no idea how long this will go on and if/when I will ever get the money. I assume that I will get the money eventually, but the cost in personal time makes it VERY poor as a business solution. I am keeping an open mind at present but I am inclined to say that based on my early experience with them, they are not solving a problem, they ARE the problem and if and when I finally get the money I will have to ask whether or not it was really worth the effort and whether I have the stomach to trust them with any more payments. Right now I am tending to think not. At this point I would recommend that if you are considering using IPN that you start small and don't get too comfortable with the Intuit name. Make sure that you scrutinize the fine print of the contract before you subscribe to this service. I generally like Intuit products and so this problem caught me off guard. My experience to date with IntuitPaymentNetwork has not been good. I haven’t been using them for long so that should be taken into account. My first transaction was one week ago. The buyer paid within minutes of my payment request. So far I haven’t seen a dime. The payment went from “Pending” to “On Hold” and has stayed there ever since. I have called customer service and twice been promised that the hold will be lifted the next day — as of right now it is still on hold — without explanation. All that they are willing to tell me is that the customer agreement allows them to put transactions on hold for any reason. Meanwhile my customer has made payments of in excess of $44,000 and I have not received a dime of it — customer service lies about when the hold will be lifted and just tells me that they are within their rights to hold transactions. So far I have spend a significant amount of time waiting on hold for customer service and have nothing to show for it. I don’t much enjoy depositing paper checks at the bank but if I had done that I would have had the money long ago and I would have spent much less time doing it than I have spent so far waiting on hold. I have no idea how long this will go on and if/when I will ever get the money. I assume that I will get the money eventually, but the cost in personal time makes it VERY poor as a business solution. I am keeping an open mind at present but I am inclined to say that based on my early experience with them, they are not solving a problem, they ARE the problem and if and when I finally get the money I will have to ask whether or not it was really worth the effort and whether I have the stomach to trust them with any more payments. Right now I am tending to think not.

At this point I would recommend that if you are considering using IPN that you start small and don’t get too comfortable with the Intuit name. Make sure that you scrutinize the fine print of the contract before you subscribe to this service.

I generally like Intuit products and so this problem caught me off guard.

]]> By: bryanb@vacances thalasso http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-3195 bryanb@vacances thalasso Fri, 15 Oct 2010 12:13:20 +0000 http://www.thevirtualasst.com/?p=2424#comment-3195 I really hope that Intuit succeeds. Some competition to Paypal may not be bad at all. I also hope more services will switch to IPN globally I really hope that Intuit succeeds. Some competition to Paypal may not be bad at all. I also hope more services will switch to IPN globally

]]> By: How To Handle Paypal Fees in QuickBooks http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-3072 How To Handle Paypal Fees in QuickBooks Tue, 28 Sep 2010 04:03:52 +0000 http://www.thevirtualasst.com/?p=2424#comment-3072 [...] means that unless you live under a rock you probably allow your clients to pay you with Paypal, Intuit’s Payment Network (IPN), [...] [...] means that unless you live under a rock you probably allow your clients to pay you with Paypal, Intuit’s Payment Network (IPN), [...]

]]> By: eSilverBullet Affiliate CRM http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-2643 eSilverBullet Affiliate CRM Mon, 12 Jul 2010 22:50:36 +0000 http://www.thevirtualasst.com/?p=2424#comment-2643 A couple of other things to keep in mind. If you pay for the ability to do recurring monthly charges with PayPal (an extra $30 a month), you can't have that monthly amount change more than 20 percent in a 6-month time period. That means if you have multiple tiers for pricing, your customers get stuck with whatever they signed up for. You can get around that requirement if you qualify for Reference Transactions, but PayPal is hesitant to approve smaller businesses for that. Google Checkout is fairly easy to implement, but not if you are trying to track your sales through any affiliate referral programs. Also, your customers will have to have Google accounts in order to finish their orders. A nice thing, though, is Google takes the hit for chargebacks, instead of you, which is the case for normal merchant accounts. Adam A couple of other things to keep in mind. If you pay for the ability to do recurring monthly charges with PayPal (an extra $30 a month), you can’t have that monthly amount change more than 20 percent in a 6-month time period. That means if you have multiple tiers for pricing, your customers get stuck with whatever they signed up for. You can get around that requirement if you qualify for Reference Transactions, but PayPal is hesitant to approve smaller businesses for that.

Google Checkout is fairly easy to implement, but not if you are trying to track your sales through any affiliate referral programs. Also, your customers will have to have Google accounts in order to finish their orders. A nice thing, though, is Google takes the hit for chargebacks, instead of you, which is the case for normal merchant accounts.

Adam

]]> By: kelly http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-2601 kelly Sat, 03 Jul 2010 19:21:33 +0000 http://www.thevirtualasst.com/?p=2424#comment-2601 yes, i hate paypal fees! thanks for sharing. i'm going to check out intuit! yes, i hate paypal fees! thanks for sharing. i’m going to check out intuit!

]]> By: nick@Top Engineering College in Jaipur http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-2592 nick@Top Engineering College in Jaipur Thu, 01 Jul 2010 10:45:37 +0000 http://www.thevirtualasst.com/?p=2424#comment-2592 Seems that this new system is quite cheap and effective. I have been with paypal from last couple of years and to be honest i don't found any alternative and thus need to stick with them. There have been cases when my account was suspended due to no valid reason, sellers don't have any kind of security and the fees is breath taking! Would adopt this system but before that would love to know some more reviews on it! Have bookmarked your blog therefore!! :) Seems that this new system is quite cheap and effective. I have been with paypal from last couple of years and to be honest i don’t found any alternative and thus need to stick with them.

There have been cases when my account was suspended due to no valid reason, sellers don’t have any kind of security and the fees is breath taking!

Would adopt this system but before that would love to know some more reviews on it! Have bookmarked your blog therefore!! :)

]]> By: Michelle Mangen http://www.thevirtualasst.com/hate-paypal-fees-check-out-the-alternative/comment-page-1#comment-2586 Michelle Mangen Wed, 30 Jun 2010 17:49:56 +0000 http://www.thevirtualasst.com/?p=2424#comment-2586 Samantha - let me know how you like it! Samantha – let me know how you like it!

]]>